Returns
Our policy lasts 01 days
and only for physical products is applicable for Return/Refund. If 01 days have
gone by since your purchase, unfortunately we can’t offer you a refund or
exchange.
To be eligible for a
return, your item must be unused and in the same condition product that you
received it. It must also be in the original packaging.
Additional
non-returnable or non refundable items:
- Gift cards
- Downloadable
software products
- Online Video
Courses
- Live Interactive
classes fees
To complete your return,
we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is
received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or
rejection of your refund.
If you are approved,
then your refund will be processed, and a credit will automatically be applied
to your credit card or original method of payment, within a certain amount of
days.
Late or missing refunds
(if applicable)
If you haven’t received
a refund yet, first check your bank account again.
Then contact your credit
card company, it may take some time before your refund is officially posted.
Next contact your bank.
There is often some processing time before a refund is posted.
If you’ve done all of
this and you still have not received your refund yet, please contact us at
support@v2gether.in
Sale items (if
applicable)
Only regular priced
items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if
applicable)
We only replace items if
they are defective or damaged. If you need to exchange it for the same
item, send us an email at support@v2gether.in
And send your item to: Bismillah Building, Office no. 59,4th
floor, Opp Suvidha Bldg/Opp Dadar Railway Station, Dadar West, Mumbai -
400028..
Gifts
If the item was marked
as a gift when purchased and shipped directly to you, you’ll receive a gift
credit for the value of your return. Once the returned item is received, a gift
certificate will be mailed to you.
If the item wasn’t
marked as a gift when purchased, or the gift giver had the order shipped to
themselves to give to you later, we will send a refund to the gift giver and he
will find out about your return.
Shipping
To return your product,
you should mail your product to: Bismillah Buliding, Office no. 59,4th floor,
Opp Suvidha Bldg/Opp Dadar Railway Station, Dadar West, Mumbai - 400028.
You will be responsible
for paying for your own shipping costs for returning your item. Shipping costs
are non-refundable. If you receive a refund, the cost of return shipping will
be deducted from your refund.
Depending on where you
live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an
item over $75, you should consider using a track able shipping service or
purchasing shipping insurance. We don’t guarantee that we will receive your
returned item.